![]() ![]() For unauthorised transactions without One-Time Password (OTP) or PIN, we aim to reverse the transactions from your card account with a temporary refund within 18 business days.Ĭlick here to view more details for tips on how to protect yourself from fraud.Ĭlarify your banking queries by simply going through our FAQs or book a branch appointment online to secure a slot that best suits you. For a Debit Card/-i replacement, please proceed to your nearest HSBC branch. You will need the Assessors Parcel Number(s) or the property address(s) you wish to pay, along with your credit card number. For a Credit Card/-i replacement, your card will be sent to your registered mailing address within 10 days. Your card will be blocked within the next 3 hours and an SMS confirmation will be sent to your registered mobile number registered with us. A copy of the signed PDF will be sent to the email address provided during the form submission as reference. To file for a HSBC/HSBC Amanah Credit/Debit Card/-i Dispute and Credit Card/-i replacement, click here. HSBC/HSBC Amanah Credit Card/-i: Temporarily block your card to prevent further transactions via HSBC Malaysia Mobile Banking app. HSBC/HSBC Amanah Debit Card/-i: Proceed to your nearest HSBC/HSBC Amanah branch to get a replacement debit card For unauthorised transactions, lost or stolen card: ![]()
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